Best Practices for Virtual Law Firms
The eLawyering Task Force of the Law Practice Management Section of the ABA, had its monthly telephone call on Friday. One of the action items is a renewed interest and commitment to produce a set of best practice guidelines for law firms that want to deliver legal services online. These guidelines would complement the Best Practice Guidelines for Legal Information Web Site Providers that were produced by the eLawyering Task Force and approved by the ABA House of Delegates in 2003. The Legal Information Best Practices Guidelines apply to both law firms and non-law firms and don't deal specifically with issues that lawyers face when they want to deliver legal services online. In some cases it has been reported that malpractice insurance carriers have declined coverage when a law firm attempts to provide legal services directly through their web site. With more law firms embracing the concept of virtual legal practice, it becomes even more important to provide a framework for best practices. The guidelines would cover such topics as ethical issues in delivering online legal services, security issues, and the attorney/client relationship.
In addition, a new group of software vendors that license "software as a service" {SaaS) have emerged to provide online software applications that support virtual law practice. Some of these vendors include: Virtual Law Office Technology, RocketMatter, Clio, and our own DirectLaw, Inc., As part of the guidelines development process, we plan to seek input from this emerging group of software as service vendors.
The goal is to have a draft ready for the discussion by the eLawyering Task Force at the ABA mid-year meeting and then a revised draft for further discussion as the quarterly meeting of the Law Practice Management Section in New Orleans in May, 13- 16, 2009.
Feedback and ideas about what issues should be covered are welcome from all.
Really interesting stuff here. Thanks for sharing!
Thanks for sharing this. Very helpful info.
I think something about best practices for on line communication might be included. Much of the communication is text based and that leaves out non-verbal communication which needs to be factored in delivering messages.